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Testimonial

VIDEO: A Classical Life: Showroom Conversation with Musician and Host Zsolt Bognár

“It was that moment that I said this is what I want to do.”

“Pianist, host, and author Zsolt Bognár holds a meteoric, multi-dimensional career that re-defines what it means to be a musician in the 21st century. Known to many around the globe in musical and cultural circles, Mr. Bognár is host of the award-winning film series Living the Classical Life. As concert pianist, he frequently gives inspiring performances in North America, Europe, and Asia.” Here at Chupp’s Piano Service, we know Zsolt as both a client and as a friend. We are greatly honored to have sat down with him to discuss his start in music, what has inspired him along his journey, and the themes that he has found interwoven between musicians and their art.…

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1949 Steinway & Sons Model D Concert Grand Piano #329504 - Side Decal - Steinway & Sons Logo

IN THE NEWS: Chupp’s Pianos provides Steinway Concert Grand to the Cornell Arts and Entertainment Complex in Joplin, MO.

The Joplin Globe Highlights the Piano Restoration Work of Chupp’s Piano Service, Inc.

In 1950, the Cheyenne Civic Music Association purchased Steinway & Sons Model D #329504. Serving as the primary concert instrument of the Cheyenne Civic Center, the piano eventually grew to need a full restoration. Due to time-sensitive demands, the association contacted Chupp’s Piano Service and traded in #329504 toward the purchase of another vintage instrument. Our team of piano technicians and restoration experts completed an extensive, painstaking restoration of this New York built concert grand- and this historic piano is now prepared to serve its intended purpose once again – this time at the Cornell Arts and Entertainment Complex in Joplin, MO.…

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1991 Steinway & Sons Model B Grand Piano - Interior - #520111

“I very much appreciated their ‘no pressure’ approach” – Pianist Selects Steinway Model B from Chupp’s Piano Service

Testimonial - "Dennis and Tim are honest, open, and meticulous professionals, and I'll certainly consider them for any future pianos needs."

Working with customers and helping them select the piano that is right for them is always one of the most exciting parts of a workday! We were recently fortunate enough to work with John and help him select a Steinway & Sons Model B for his personal use. We always strive to provide our clients with as much time as they need in our showroom in order for them to make an informed decision on their piano preferences. He was kind enough to send in a testimonial letter about the piano and his experience working with Chupp's Piano Service. We wish him many happy years of musical enjoyment! Read More

“We are enjoying our new piano every day.” – Family Purchases Steinway Model B from Chupp’s Piano Service

Testimonial - "Being able to play such a wide variety of examples (5) of the specific model we preferred to purchase gave us additional confidence in our decision."

Working with customers and helping them select the piano that is right for them is always one of the most exciting parts of a workday! This family was seeking to purchase a Steinway & Sons Model B for their son. Our team worked with the family in selecting a Model B out of a broad selection of instruments that varied in age and characteristics. They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. We wish them many happy years of musical enjoyment! Read More
Hamburg Steinway & Sons Model B Grand Piano #512401 - Polished Black Ebony Cabinet - Hamburg Steinway Piano - Hamburg Factory

“Everything was just as described – the regulation, the pristine quality of all parts, the finish of the exterior.” – Chupp’s Pianos Testimonial

Testimonial - "I never anticipated that I would actually purchase a grand piano without having played it in person first."

We are always excited to assist our customers in finding the piano that fits their wants and needs the best. Often, this includes the selection of a piano by a client who lives well outside of our local region. The team here at Chupp's Pianos was recently fortunate enough to be able to provide a beautiful Steinway & Sons Grand Piano to one of these national customers. We worked with them via email, phone, and video call to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. We wish them many years of musical enjoyment! Read More

Testimonial: “It is my dream piano come true.”

"The fit and finish of the case makes the 80 year old piano look like it was freshly minted from the factory..."

In the business of restoring and selling pianos, recommendations and reviews from our friends and clients is always a great encouragement. One of the things that we assist with quite often, is the selection of a piano by a client who lives well outside of our local Northern Indiana region. The team here at Chupp's Piano Service was recently able to provide a beautiful Steinway & Sons Grand Piano to one of these customers. We worked with Randall via email and phone to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! Randall was kind enough to send in a letter about the piano and his experience working with Chupp's Pianos. Read More
Steinway & Sons Logo, Piano Keys -Steinway Model B #237578

“Chupp’s (Pianos) offers a winning value proposition that few can match.” – Testimonial

Testimonial - Long-Distance Client Finds Their Dream Steinway 

One of the things that we assist with quite often, is the selection of a piano by a client who lives well outside of our local region. The team here at Chupp's Pianos was recently fortunate enough to be able to provide a beautiful Steinway & Sons Model B Grand Piano to one of these customers. We worked with them via email and phone to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. Read More

North Carolina Family Purchases Grand Piano from Chupp’s Piano Service – Testimonial

North Carolina Family on their Chupp's Pianos Kawai Grand

We were recently fortunate enough to be able to provide a beautiful Kawai Grand Piano to a family in North Carolina. They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. It is always a joy to be able to help pair up a 'perfect piano' to a new home!
If you haven’t watched Chupp’s video, “The Garage Piano,” I encourage you to do so. This video showed me Mr. Chupp’s integrity and the heart of this family business, and I immediately knew that I wanted them to rebuild my circa 1891 grand piano. I contacted them right away via their website. Tim Chupp called me back, and we discussed the rebuilding process and the costs involved.
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Steinway & Sons Logo, Piano Keys -Steinway Model B #237578

“…work was first class – one of the finest restorations.” – Google Reviews of Chupp’s Piano Service

"We can’t believe what a beautiful instrument it is; exactly as represented"

Recommendations and reviews from our friends and clients is always a great encouragement. Read on to view two recent reviews left on our Google Business listing. Thank you to Franklin and Diana for your kind words!
"We purchased our piano from Chupps in 2003 and it has been one of the best purchases we have ever made. We really had to save to buy and restore the Steinway B, but Dennis Chupp patiently helped us to find exactly what we were looking for and he restored it to perfection.   The cost was less than what others had quoted us and the quality of Chupp's work was first-class. Our piano tuner (who is quite noted herself) said it is one of the finest restorations she has seen. She loves voicing and tuning our Steinway.
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Art Case Steinway Model A-2 Grand Piano in Home - Chupp's Piano Service - Restored Pianos for Sale

Steinway Piano Provided to Little Rock, AR Clients by Chupp’s Pianos

Little Rock, AR Clients on their Chupp's Piano Service Vintage Steinway Grand Piano

We were recently fortunate enough to be able to provide a beautiful vintage Steinway & Sons Grand Piano to Sam & Kim Vallery of Little Rock, Arkansas. They were kind enough to send in a testimonial about the piano they purchased from us along with some beautiful photos, which we have included below.

"What a delightful experience it was to come and see your pianos. We had scoured our area (Little Rock) in search of the perfect piano for me, but were left disappointed. We then hit the road. We ended up in Elkhart IN, visited several stores, and saved the best for last. Dennis gave me free rein to play whatever piano I wanted. No pressure, no time frame.
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Steinway Artist John Mortensen of Cedarville University Selects Instruments from Chupp’s Pianos

Dr. Mortensen on his experience with Chupp's Piano ServiceDr. John Mortensen, Steinway Artist | Chupp's Piano Service, Inc.

Chupp's Piano Service regularly gets the opportunity to work with top University music programs and faculty. We recently completed delivery of several premium, fully restored Steinway Grand Pianos to Cedarville University in Cedarville, Ohio. This included a rare Steinway Model C, a Steinway Model L and a concert level Steinway Model D Grand Piano for the University's performance hall. [Which appropriately enough, features a soundboard made of unique Western Red Cedar.]

Dr. John Mortensen oversees the over 60 pianos utilized by the music department. An incredibly accomplished pianist, academic and overall musician, Dr. Mortensen is also an official International Steinway Artist. His writings appear in International Piano, Clavier, College Music Symposium, Piano Pedagogy Forum, and American Music Teacher. He was kind enough to write the following testimonial about his experience working with us to secure top quality instruments for the university.

The Steinway is the finest piano in the world, deserving not only elite artists to play it but also elite technicians to care for it. Dennis Chupp is just such a craftsman. A Master Technician trained at the Steinway Factory in New York, he received personal coaching from former Steinway head Service Technician Fred Drasche and has collaborated with the nation's leaders in the field of piano technology. His company, Chupp's Piano Service, specializes in re-manufacturing and repair of vintage pianos, bringing glorious new life to instruments which had fallen silent through the ravages of age, damage and neglect.
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Steinway Model M Grand Piano | Midwest Restored Steinways

Ohio Pianist Selects Restored Steinway M from Chupp’s Pianos

Kevin Vietmeier On His Golden Era Restored Steinway

Recently we were able to fully restore a golden era Steinway & Sons Model M Grand Piano for pianist Kevin Vietmeier. We were all very pleased with the tone and touch of the finished instrument. He was kind enough to leave a five star Google Review for us which we have reprinted below.
"After searching for a grand piano in Pennsylvania and Ohio (including official Steinway stores), I stumbled across Chupp's and drove out to play a Model M they had on sale. The owner, Dennis, was extremely patient and walked me through his restoration facility explaining the entire process of restoring a vintage Steinway. After playing some of their fully restored pianos, I was greatly impressed and decided to purchase a 1923 Model M and have them do a complete restoration.   Dennis and Tim were both upfront and honest with me throughout the entire process, and in the end I got a beautifully restored Steinway with the gorgeous tone I was expecting and unfortunately not hearing when playing brand new Steinways at other stores. I have had two technicians play the piano, and both were astounded at the excellent workmanship put into this instrument.

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Steinway Model D Grand Pianos - Chupp's Piano Service

Music Director Selects Steinway Model D from Chupp’s Pianos

Stephen Baker of Bethany Lutheran Church Selects Steinway Concert Grand

Recently Chupp's Piano Service provided Bethany Lutheran Church of Spencer, Iowa with a pre-owned Steinway Model D 9' Concert Grand Piano. Music Director Stephen Baker was kind enough to send in the following testimonial.
I searched all over the Midwest looking for a used concert grand for our church, and after playing dozens of pianos in Minneapolis, Iowa, and Michigan, I didn't find a better piano or a better value than at Chupp's in Indiana.   When the piano arrived, the word spread throughout town and people were so excited that a couple dozen people showed up just to watch the piano get unloaded and installed in the sanctuary. People who had never seen a 9' Steinway were actually moved to tears at just the sight of it! Read More
Baldwin Model M Grand Piano Interior - Ruthmere Museum, Elkhart, Indiana

Letter to the Editor: Reader Appreciates Rebuilt Baldwin Piano

Joyce Brown of Edwardsburg, Michigan sent in this very nice letter to the editor to The Elkhart Truth about the historic Baldwin Model M Grand Piano we rebuilt and presented at the Ruthmere Museum in Elkhart, Indiana. The piano was originally built in 1938 at the Cincinnati Baldwin piano factory and was the personal piano of the Deputy family, the last residents of the Ruthmere Museum. This instrument was donated to be placed in the museum by the Deputy family and was fully rebuilt by the team here at Chupp's Piano Service.
An outstanding musical gift to our community was presented at the Ruthmere Museum Friday night April 1. The event welcomed back a totally restored 1938 Baldwin Baby Grand piano, generously funded by the original owners, the Deputy family. Read More
Solungga Liu Concert Pianist | Chupps Piano Service

“A Magnificent Instrument” Solungga Liu’s Restored Steinway B

Concert Pianist and Professor on her Rebuilt Steinway & Sons Model B

Chupp's Piano Service is proud to provide many professional pianists with premium restored Steinway & Sons pianos. Accomplished Concert Pianist and Professor Solungga Liu purchased a rebuilt Steinway & Sons Model B Grand Piano from us. She was kind enough to give us the following testimonial. Read More

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