Master Technician Dennis Chupp founded Chupp’s Pianos in 1975. Trained by the Michiana area Steinway service rep and concert tuner. He also received training at the New York Steinway & Sons factory and had many private training sessions with Fred Drasche, head service rep. and a 75 year veteran of the Steinway company. Dennis has over forty years of experience in the piano industry. He has served as the head technician for the University of Notre Dame and is the head piano technician and rebuilder for Goshen College. Dennis has sold over 2,000 vintage Steinway & Sons pianos and specializes in the piano rebuilding process. Dennis is also fluent in Spanish.
Office Manager & Book Keeper - Wife
Carol Chupp is the highly qualified office manager and bookkeeper for Chupp’s Piano Service. She assists in scheduling and helps keep everything on track around the rebuilding facility. Carol has been married to Dennis for over 37 years and she has helped manage the growing business since 1977.
VP of Operations - Son
Tim Chupp serves as VP of operations and as the Master Refinisher for Chupp’s Piano Service. Specializing in the premium refinishing process and touch up he also serves as the head woodworker. He also is in charge of all piano moving and scheduling. Tim also fabricates our new custom pinblocks, re-bronzes plates and completes soundboard repairs. He started at the business at the age of 12 and has over two decades of experience at Chupp’s Pianos, He is a graduate of the Renner Academy and the Kawai Keyboard Academy.
Media & Marketing Director
Benjamin Rogers serves as the media director for Chupp’s Piano Service. With a degree in Visual Communications, he manages the website, the numerous social media accounts and takes care of the photography and videography for the various pianos we sell. He does his best to highlight the visual and acoustic qualities of our restored pianos. Benjamin comes to us with a background in broadcast production and management. He also assists with piano moving and setup and continues his education as a piano expert and historian.
Philip Balke is a piano technician who specializes in aural tuning, action regulation, action analysis, damper back action replication, action weigh-off and concert level, precision tone regulation. Philip received extensive training from Registered Piano Technician Larry Merriman, a highly respected piano technician for the Fort Wayne, Indiana area with five decades of experience. Philip has also received extensive tone regulation training from Nevin Essex, RPT. He has been a musician for over 15 years and he is the main pianist for our numerous videos and audio recordings on our website and YouTube channel. He is an expert piano tuner and an active associate member of the Piano Technicians Guild.
Media Assistant & Final Assembly Technician
Juliana Alves da Silva-Chupp
Juliana Alves da Silva-Chupp serves as our Media Assistant and Final Piano Assembly technician. A graduate of Goshen College, Juliana currently assists in our marketing en-devours, graphic arts projects, office management and inventory as well as many final aspects of our piano rebuilding process. This includes soundboard repair, key restoration, action construction, hardware restoration, plate lettering and overall final assembly. Juliana is fluent in both English and Portuguese.
Chupp's Piano Service
Specializing In Premium Restored Steinway Pianos
The craftsmanship and care taken in rebuilding and restoring a vintage piano is truly art you can feel. Our vintage restored grand pianos are finely regulated and adjusted to suit your personal playing preferences. Care is taken on every detail from the cabinet repair to the rebuilding and regulation of the piano action to deliver the highest caliber of work. We specialize in the premium restoration of golden era Steinway grand pianos and our work has become the preferred choice of numerous concert venues, universities, and professional pianists. Interested in purchasing a piano? Click the button below to view the pianos we have in stock!