“I very much appreciated their ‘no pressure’ approach” – Pianist Selects Steinway Model B from Chupp’s Piano Service
Testimonial - "Dennis and Tim are honest, open, and meticulous professionals, and I'll certainly consider them for any future pianos needs."
Working with customers and helping them select the piano that is right for them is always one of the most exciting parts of a workday! We were recently fortunate enough to work with John and help him select a Steinway & Sons Model B for his personal use. We always strive to provide our clients with as much time as they need in our showroom in order for them to make an informed decision on their piano preference. He was kind enough to send in a testimonial letter about the piano and his experience working with Chupp's Piano Service. We wish him many happy years of musical enjoyment!
Producing Music | Chupp’s Pianos supplies Grand Piano for Album Launch Concert at The Goshen Theater
Local musician Abbie Thomas of Goshen required the use of a piano for her debut album launch concert. Held on June 12th at the historic Goshen Theater, this event promoted her album and kicked off her tour schedule. Our logistics team arranged for and executed the delivery of a fine Kawai Grand Piano for use during the concert. Chupp's Piano Service is pleased to partner with and support local artists in the creation of wonderful music! Below are a few photos showing the delivery of the piano to the beautiful venue.
LIVE from the Showroom – “Seven Nation Army” // Live Cover @Chupp’s Piano Service, Inc.// Abbie Thomas // The White Stripes
"I'm beyond thrilled to have partnered with @Chupp's Piano Service, Inc. to kick off my live performance "location series" with a cover of "Seven Nation Army" by @The White Stripes. Two of my favorite musician friends to play with joined in, too! Johnny Smith played the Djembe (and handled our sound recording!), and Cameron Tomasbi on electric guitar.
This is part 1 of a series of 3 that we filmed at Chupp's Showroom. The next two videos will be original songs from my upcoming album, "Who I Am", that debuts on June 11, 2021. Subscribe to my channel if you would like to check out parts 2 & 3. To learn more about the upcoming album, head to my website, www.abbiethomasmusic.com.
Chupp's Piano Service has been taking care of my 5'3" Pramberger for many years. I'm beyond thankful they were excited to be part of this project! They provided a restored 1928 Steinway for this video series, and I've never played a more beautiful instrument (or even feel worthy to play it!)" - Abbie Thomas
“We are enjoying our new piano every day.” – Family Purchases Steinway Model B from Chupp’s Piano Service
Testimonial - "Being able to play such a wide variety of examples (5) of the specific model we preferred to purchase gave us additional confidence in our decision."
Working with customers and helping them select the piano that is right for them is always one of the most exciting parts of a workday! This family was seeking to purchase a Steinway & Sons Model B for their son. Our team worked with the family in selecting a Model B out of a broad selection of instruments that varied in age and characteristics. They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. We wish them many happy years of musical enjoyment!
“Everything was just as described – the regulation, the pristine quality of all parts, the finish of the exterior.” – Chupp’s Pianos Testimonial
Testimonial - "I never anticipated that I would actually purchase a grand piano without having played it in person first."
We are always excited to assist our customers in finding the piano that fits their wants and needs the best. Often, this includes the selection of a piano by a client who lives well outside of our local region. The team here at Chupp's Pianos was recently fortunate enough to be able to provide a beautiful Steinway & Sons Grand Piano to one of these national customers. We worked with them via email, phone, and video call to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. We wish them many years of musical enjoyment!
Testimonial: “It is my dream piano come true.”
"The fit and finish of the case makes the 80 year old piano look like it was freshly minted from the factory..."
In the business of restoring and selling pianos, recommendations and reviews from our friends and clients is always a great encouragement. One of the things that we assist with quite often, is the selection of a piano by a client who lives well outside of our local Northern Indiana region. The team here at Chupp's Piano Service was recently able to provide a beautiful Steinway & Sons Grand Piano to one of these customers. We worked with Randall via email and phone to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! Randall was kind enough to send in a letter about the piano and his experience working with Chupp's Pianos.Set A Virtual Piano Selection Appointment! – Chupp’s Piano Service Showroom
FIND YOUR DREAM PIANO – FROM YOUR COUCH!
During this unprecedented time, we are still able to assist you in your search for your dream piano! Via phone, Facetime, Skype or email, a member of the Chupp’s Pianos team can take you on a virtual journey through our showroom selection of premium rebuilt Steinway & Sons and new Kawai pianos. Interested? Call us at 888-831-5820 or connect with us via our contact form below.…
COVID-19/Coronavirus Statement – Chupp’s Piano Service, Inc. – New Paris, IN
Statement on COVID-19 and How To Set a Showroom Appointment
Chupp’s Piano Service values the health and well being of both our team and our clients. We have taken continued steps to help prevent the spread of COVID-19 (aka Coronavirus) in our area. Our team is still working in the shop on piano rebuilds and repairs.
We ask that if you are interested in playing/evaluating one of the instruments we have for sale, that you contact us ahead of time to set up a private selection appointment. This allows us to maintain a minimum number of people inside the piano showroom area at any one time.
If you are interested in this, we are currently funneling all customers through our Showroom entrance, which is separate from our main Rebuilding Facility doors. We ask all showroom visitors to wash their hands/use hand sanitizer before playing any pianos. Please do not set up a selection appointment if you exhibit ANY symptoms of COVID-19! A big thanks to all of you that continue to support businesses, including Chupp's Pianos, during this unprecedented time. 🎹
“Chupp’s (Pianos) offers a winning value proposition that few can match.” – Testimonial
Testimonial - Long-Distance Client Finds Their Dream Steinway
One of the things that we assist with quite often, is the selection of a piano by a client who lives well outside of our local region. The team here at Chupp's Pianos was recently fortunate enough to be able to provide a beautiful Steinway & Sons Model B Grand Piano to one of these customers. We worked with them via email and phone to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service.
North Carolina Family Purchases Grand Piano from Chupp’s Piano Service – Testimonial
North Carolina Family on their Chupp's Pianos Kawai Grand
We were recently fortunate enough to be able to provide a beautiful Kawai Grand Piano to a family in North Carolina. They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. It is always a joy to be able to help pair up a 'perfect piano' to a new home!If you haven’t watched Chupp’s video, “The Garage Piano,” I encourage you to do so. This video showed me Mr. Chupp’s integrity and the heart of this family business, and I immediately knew that I wanted them to rebuild my circa 1891 grand piano. I contacted them right away via their website. Tim Chupp called me back, and we discussed the rebuilding process and the costs involved.
Steinway Buys Renner – What it Means for the Piano Industry
Posted on October 2, 2019
at 6:40 pm
by Benjamin Rogers /
Piano History, Piano News, Restoration, Steinway Pianos
Renner Joins the Growing Family of Steinway Musical Instruments' Owned Suppliers
In July of this year, it was announced that John Paulson's Steinway Musical Instruments had completed the purchase of Louis Renner GmbH & Co. KG. Renner is widely respected as one of the finest producers of piano action parts still in existence. Numerous makes of pianos, including Hamburg Steinways use Renner parts. Below is the Steinway & Sons announcement letter and below that are our thoughts on the issue.
Why Are My Piano Keys Sticking & Other Frequently Asked Questions
Why are my piano keys sticking? Can I move my piano myself? Why is refinishing my piano so expensive? In today’s blog post, we cover a few of the piano-related questions we receive here at Chupp’s Piano Service.
Why Are My Piano Keys Sticking?
Behind each ivory, ebony or plastic topped key stick resides almost every moving part in a piano. All of these moving parts creates the potential for annoying sticking and binding, causing notes not to function. There are a number of reasons this may occur and can usually be quickly diagnosed by a qualified piano technician. Here are a few of the most common reasons.
- Debris. The gaps between the keysticks allow for small debris to fall between them. Over time, this can cause keys to bind together. Each key pivots on metal pins. If the rail pins become dirty or filled with debris, this can cause keys to feel sluggish. With a grand piano, pencils and similar items can often fall between strings and into the piano's action. (This author has dealt with that a time or two on his personal piano...) The fix for this usually involves removing the action stack or keys to get to the issue, removing any junk and thoroughly cleaning the action. If possible, keep small items stored away from where they could accidentally fall into the piano's action cavity or between the key sticks.
- Humidity swings can cause wooden key sticks and action parts to expand and shrink, causing parts to bind. We highly recommend that you take steps to control the humidity levels within and around your piano. The best way to do so is to invest in either a whole room or whole house humidification control system. As a nice side benefit, this will also greatly increase the comfort level of your home. We also recommend the consideration of a Dampp Chaser Piano Life Saver System installed directly onto the piano. The combination of these steps will ensure that you receive the longest service and most enjoyment out of your musical instrument.
- Broken parts. There is a chance there may be broken action parts which are keeping your piano from functioning. Lost screws, flattened knuckles, broken wippens. These are just a few of the issues that may be causing your piano keys to jam or not return properly. Again, this would be an issue for your piano technician to diagnose and repair.
“…work was first class – one of the finest restorations.” – Google Reviews of Chupp’s Piano Service
"We can’t believe what a beautiful instrument it is; exactly as represented"
Recommendations and reviews from our friends and clients is always a great encouragement. Read on to view two recent reviews left on our Google Business listing. Thank you to Franklin and Diana for your kind words!"We purchased our piano from Chupps in 2003 and it has been one of the best purchases we have ever made. We really had to save to buy and restore the Steinway B, but Dennis Chupp patiently helped us to find exactly what we were looking for and he restored it to perfection. The cost was less than what others had quoted us and the quality of Chupp's work was first-class. Our piano tuner (who is quite noted herself) said it is one of the finest restorations she has seen. She loves voicing and tuning our Steinway.
Steinway Piano Provided to Little Rock, AR Clients by Chupp’s Pianos
Little Rock, AR Clients on their Chupp's Piano Service Vintage Steinway Grand Piano
We were recently fortunate enough to be able to provide a beautiful vintage Steinway & Sons Grand Piano to Sam & Kim Vallery of Little Rock, Arkansas. They were kind enough to send in a testimonial about the piano they purchased from us along with some beautiful photos, which we have included below.
"What a delightful experience it was to come and see your pianos. We had scoured our area (Little Rock) in search of the perfect piano for me, but were left disappointed. We then hit the road. We ended up in Elkhart IN, visited several stores, and saved the best for last. Dennis gave me free rein to play whatever piano I wanted. No pressure, no time frame.