“Everything was just as described – the regulation, the pristine quality of all parts, the finish of the exterior.” – Chupp’s Pianos Testimonial
Testimonial - "I never anticipated that I would actually purchase a grand piano without having played it in person first."
We are always excited to assist our customers in finding the piano that fits their wants and needs the best. Often, this includes the selection of a piano by a client who lives well outside of our local region. The team here at Chupp's Pianos was recently fortunate enough to be able to provide a beautiful Steinway & Sons Grand Piano to one of these national customers. We worked with them via email, phone, and video call to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. We wish them many years of musical enjoyment!Open for Business! – Chupp’s Piano Service COVID-19 Update
We’re Open for Business! – Michiana Piano Service
ere at Chupp’s Piano Service, Inc., the safety of our employees and you, the client, is paramount. We are continuing to assist pianists throughout the Michiana region. Here are some updates regarding our most requested services.
Piano Tuning & Service – We continue to provide piano tuning service throughout the Michiana region in both homes and professional settings. The piano technician can wear a face mask if requested while tuning your instrument. We ask that if you have symptoms associated with COVID-19 or have come in direct contact with someone who has been diagnosed with Coronavirus, you follow the CDC recommended guidelines before attempting to book a piano tuning appointment.…
Testimonial: “It is my dream piano come true.”
"The fit and finish of the case makes the 80 year old piano look like it was freshly minted from the factory..."
In the business of restoring and selling pianos, recommendations and reviews from our friends and clients is always a great encouragement. One of the things that we assist with quite often, is the selection of a piano by a client who lives well outside of our local Northern Indiana region. The team here at Chupp's Piano Service was recently able to provide a beautiful Steinway & Sons Grand Piano to one of these customers. We worked with Randall via email and phone to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! Randall was kind enough to send in a letter about the piano and his experience working with Chupp's Pianos.Set A Virtual Piano Selection Appointment! – Chupp’s Piano Service Showroom
FIND YOUR DREAM PIANO – FROM YOUR COUCH!
During this unprecedented time, we are still able to assist you in your search for your dream piano! Via phone, Facetime, Skype or email, a member of the Chupp’s Pianos team can take you on a virtual journey through our showroom selection of premium rebuilt Steinway & Sons and new Kawai pianos. Interested? Call us at 888-831-5820 or connect with us via our contact form below.…
COVID-19/Coronavirus Statement – Chupp’s Piano Service, Inc. – New Paris, IN
Statement on COVID-19 and How To Set a Showroom Appointment

“Chupp’s (Pianos) offers a winning value proposition that few can match.” – Testimonial
Testimonial - Long-Distance Client Finds Their Dream Steinway
One of the things that we assist with quite often, is the selection of a piano by a client who lives well outside of our local region. The team here at Chupp's Pianos was recently fortunate enough to be able to provide a beautiful Steinway & Sons Model B Grand Piano to one of these customers. We worked with them via email and phone to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service.2019 Kawai Holiday Sale Event – Zero & Low Interest Payment Plans!
Ring In The Holidays With a New Kawai Piano
As an authorized Kawai Piano Dealer, Chupp’s Piano Service is pleased to offer Kawai’s Holiday Sale Event financing. Both 0% interest and low-interest plans are available on select models of Kawai Grand, Upright and Digital pianos. Now is the perfect time to bring a piano into your home.
Contact us today for more information via email or phone @ 574.831.5820
NOTICE: This offer ENDS on December 31, 2019 – don’t delay!
…
North Carolina Family Purchases Grand Piano from Chupp’s Piano Service – Testimonial
North Carolina Family on their Chupp's Pianos Kawai Grand
We were recently fortunate enough to be able to provide a beautiful Kawai Grand Piano to a family in North Carolina. They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. It is always a joy to be able to help pair up a 'perfect piano' to a new home!If you haven’t watched Chupp’s video, “The Garage Piano,” I encourage you to do so. This video showed me Mr. Chupp’s integrity and the heart of this family business, and I immediately knew that I wanted them to rebuild my circa 1891 grand piano. I contacted them right away via their website. Tim Chupp called me back, and we discussed the rebuilding process and the costs involved.
Steinway Buys Renner – What it Means for the Piano Industry
Renner Joins the Growing Family of Steinway Musical Instruments' Owned Suppliers
In July of this year, it was announced that John Paulson's Steinway Musical Instruments had completed the purchase of Louis Renner GmbH & Co. KG. Renner is widely respected as one of the finest producers of piano action parts still in existence. Numerous makes of pianos, including Hamburg Steinways use Renner parts. Below is the Steinway & Sons announcement letter and below that are our thoughts on the issue.Why Are My Piano Keys Sticking & Other Frequently Asked Questions
Why Are My Piano Keys Sticking?
Behind each ivory, ebony or plastic topped key stick resides almost every moving part in a piano. All of these moving parts creates the potential for annoying sticking and binding, causing notes not to function. There are a number of reasons this may occur and can usually be quickly diagnosed by a qualified piano technician. Here are a few of the most common reasons.
- Debris. The gaps between the keysticks allow for small debris to fall between them. Over time, this can cause keys to bind together. Each key pivots on metal pins. If the rail pins become dirty or filled with debris, this can cause keys to feel sluggish. With a grand piano, pencils and similar items can often fall between strings and into the piano's action. (This author has dealt with that a time or two on his personal piano...) The fix for this usually involves removing the action stack or keys to get to the issue, removing any junk and thoroughly cleaning the action. If possible, keep small items stored away from where they could accidentally fall into the piano's action cavity or between the key sticks.
- Humidity swings can cause wooden key sticks and action parts to expand and shrink, causing parts to bind. We highly recommend that you take steps to control the humidity levels within and around your piano. The best way to do so is to invest in either a whole room or whole house humidification control system. As a nice side benefit, this will also greatly increase the comfort level of your home. We also recommend the consideration of a Dampp Chaser Piano Life Saver System installed directly onto the piano. The combination of these steps will ensure that you receive the longest service and most enjoyment out of your musical instrument.
- Broken parts. There is a chance there may be broken action parts which are keeping your piano from functioning. Lost screws, flattened knuckles, broken wippens. These are just a few of the issues that may be causing your piano keys to jam or not return properly. Again, this would be an issue for your piano technician to diagnose and repair.
“…work was first class – one of the finest restorations.” – Google Reviews of Chupp’s Piano Service
"We can’t believe what a beautiful instrument it is; exactly as represented"
Recommendations and reviews from our friends and clients is always a great encouragement. Read on to view two recent reviews left on our Google Business listing. Thank you to Franklin and Diana for your kind words!"We purchased our piano from Chupps in 2003 and it has been one of the best purchases we have ever made. We really had to save to buy and restore the Steinway B, but Dennis Chupp patiently helped us to find exactly what we were looking for and he restored it to perfection. The cost was less than what others had quoted us and the quality of Chupp's work was first-class. Our piano tuner (who is quite noted herself) said it is one of the finest restorations she has seen. She loves voicing and tuning our Steinway.
Steinway Piano Provided to Little Rock, AR Clients by Chupp’s Pianos
Little Rock, AR Clients on their Chupp's Piano Service Vintage Steinway Grand Piano
We were recently fortunate enough to be able to provide a beautiful vintage Steinway & Sons Grand Piano to Sam & Kim Vallery of Little Rock, Arkansas. They were kind enough to send in a testimonial about the piano they purchased from us along with some beautiful photos, which we have included below.
"What a delightful experience it was to come and see your pianos. We had scoured our area (Little Rock) in search of the perfect piano for me, but were left disappointed. We then hit the road. We ended up in Elkhart IN, visited several stores, and saved the best for last. Dennis gave me free rein to play whatever piano I wanted. No pressure, no time frame.
A ‘New’ Piano for the New Year – Used Upright Pianos for Sale
Pre-Owned Upright Pianos for Sale | Refurbished Pianos
2019 is underway! Whether your New Year's resolution has anything to do with music or not, we just might have the piano that is right for you. Along with our selection of rebuilt/restored grand pianos and new Kawai upright, grand and digital instruments, we also have a fine selection of pre-owned instruments at astounding prices. Here are just a few of them!The Baldwin: The Story of a Piano Restoration – Ruthmere Museum & Chupp’s Pianos
Partnering With The Ruthmere to Restore Local History
This historic Baldwin Model M Baby Grand Piano was fully rebuilt by Chupp’s Piano Service. Built in 1938 at the Cincinnati Baldwin piano factory, this grand piano was a family heirloom of the Deputy family, the last residents of the historic Ruthmere Mansion in Elkhart, Indiana. (In fact, one of their family portraits at the museum shows the family sitting around this very piano.) The piano is believed to have been moved out of the mansion in 1969. Recently, the Deputy family generously donated the Baldwin piano to the Ruthmere Museum, returning it to its former home. This is the story of a historic piano’s full restoration. Producer/Shooter/Director: Benjamin Rogers - Music Written & Performed by Philip Balke - Special thanks to The Ruthmere Museum of Elkhart, IN.A Walk Down Memory Lane – Four Pianos, Years of History
Four Pianos, Hundreds of Years of History
We recently had several pianos lined up in our Rebuilding Facility that spanned the near entirety of what is considered the golden age of Steinway & Sons Factory quality. When we saw what we had set up, we couldn't help but snap some pictures to share! For lack of a better word, this was just plain cool! From the early days of modern piano building to the style of instrument most popular today, it's all represented! Here is some detail regarding these fine grand pianos.