“I spent hours at the store deliberating between a few pianos and, after much deliberation, chose a rebuilt 1926 Mason & Hamlin.”
Chupp’s Piano Service of New Paris, Indiana recently had the pleasure of working with Lorraine S. of Central Indiana. She was kind enough to provide the following testimonial regarding the restored Mason & Hamlin Model AA Grand Piano she purchased and her experience working with us.
I recently inquired about a used piano that I saw on Chupp’s Pianos website. Dennis promptly replied and invited me to visit the showroom. I mentioned that I would be traveling near their showroom over a holiday weekend so he and his son, Tim, were kind enough to open the store on the holiday to accommodate my schedule (now that is customer service!).
Tim was extremely patient as I spent hours at the store deliberating between a few pianos and, after much deliberation, chose a rebuilt 1926 Mason & Hamlin. Tim also gave me a tour of the piano restoration workshop, which I really enjoyed.
As a former piano major, piano teacher, and church musician, I had not owned a piano for over five years since moving into my new home. Buying a grand piano is a major investment, so I had plenty of trepidation as to the cost, new versus used, and the brand after having searched online over a period of time. Overzealous salespeople are a real distraction to me, so I liked that Tim did not pressure me into buying anything, but instead let me browse and discuss at my leisure.
I am absolutely delighted with my “new” piano and am grateful that the Chupp’s made the purchase and delivery so effortless. Thanks again, guys!
– Lorraine S., Central Indiana
About Us: Since 1975, Chupp’s Piano Service, Inc. has been specializing in the full rebuilding and restoration of vintage grand pianos. Located in the heart of Northern Indiana, our work has grown to become the preferred choice of numerous concert venues, institutions, and pianists around the world. We understand the nuances and exacting precision needed to ensure a piano that is truly tailor-made for your tastes and playing preferences.
Founded by Master Piano Technician Dennis Chupp, our team is made up of top piano specialists. Our work continues to be executed with a focus on the piano as a musical instrument foremost in mind. For more information about the work we do, feel free to get in touch with us via email or phone. If you are seeking a piano that has already been restored, our showroom in Goshen, IN. features one of the largest selections of fully restored Steinway and Mason & Hamlin pianos anywhere in the Midwest!
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