Steinway & Sons

A Deal, or a ‘Steal’? – Choosing an Upright or Grand Piano for your Student

 Question: My child is starting piano lessons. What kind of piano should I get for them? I found a free one on Craigslist and most of the keys still work. Could I start them on this piano until they get good enough to deserve a better one?

The selection of an instrument for your budding student is an important one. Students of the piano will spend many an hour practicing scales and building up to ever increasingly difficult pieces. A link should build between the artist and their instrument. This is why it is critical to select a piano that encourages them to sit down and play.

Holding Your Student Back…

Imagine someone beginning to learn a sport, say, baseball. One wouldn’t give the budding player a stick broken off from a nearby tree and tell them; ‘learn with this, and when you get really good we’ll give you a real bat!’ It is obvious that this would not be conducive to enjoyable learning and would impede progress. One would be tempted to simply quit when placed under this handicap. Unfortunately, we see this far too often in the world of pianos. The difference between a fully functional, professional grade piano and the ‘Craigslist deals’ and cheap keyboards one often sees in us for practice is like day and night. Even budding pianists can tell the difference, even if they cannot express what exactly they are feeling.

Creating Frustration

Young students are much more perceptive to tonal quality and touch than many parents think. Many of the ‘free deals’ that can be found on Craigslist (and yes, even at some piano dealers) can be much more trouble than they are worth. A badly built and maintained piano may require much more repair and restoration work than is initially noticeable when examining the exterior. It is always recommended that you contact a qualified piano technician prior to considering the purchase of one of these used pianos. It can be incredibly frustrating to sit down at a barely functioning piano that has been badly maintained and attempt to bring some kind of discernable melody out of it. It is maddening for the professional; just imagine how frustrating it is for a beginning student. Sadly, we see this so often. It is no wonder that many students fail to stick with piano lessons. In terms of monetary value, a durable, high-performance instrument can and will help you and your student get the very most out of piano/music lessons. A well-built, properly maintained instrument will stay in regulation and in tune saving you money in service calls. Many music teachers also have minimum requirements for the student’s practice instrument – and with good reason! Read More
The Teflon Bushing Era - Steinway & Sons' Failed Experiment with Solid Bushings

Teflon Bushings – The Steinway & Sons “Teflon Era”

Teflon Bushings in Steinway Pianos– The Failed Experiment

If there was one quality that marked the early days of Steinway & Sons, it was the family company’s inherent desire to invent, tweak and improve the quality of their pianos. This led to famous innovations and improvements to grand piano design that continues to be standard a century later. Almost all of the company’s patents were filed during these first years. The study of the lineage of the modern grand piano is a fascinating one, filled with stories of both success and failure. The 'Teflon Era' will forever remain an infamous time for Steinway & Sons, but one that forced the industry to adapt around new ideas and parts.

Increased Competition – Attempted Innovation

During the early 1960s, work began on another project that company leadership hoped would again boost the company’s reputation as a world leading instrument. Continued pressure from less expensive yet high-quality pianos from Japanese makers like Yamaha and Kawai began to push Steinway from their position as the North American piano king. (This battle between the ‘east and the west’ wages on even today. ) A number of their major American competitors were either long gone or in decline. A document provided to Chupp's Piano Service proves interesting. In a letter dated April 6th, 1979 to the late Ed Hendricks, a former Vice President of Marketing and owner of Hendricks’ Pianos in Chicago,....

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Video: Restored Art Case Steinway Grand Pianos – Oak, Rosewood & More

Vintage Art Case Grand Pianos - Video Demos

The piano has long been a striking combination between its function as a musical instrument and as a piece of visual art. This was especially true during the early 'golden era' of the piano manufacturing industry. Steinway & Sons was among the many companies battling for supremacy during these competitive years. Experienced craftsmen combined with easy access to the finest woods and other materials resulted in some of the finest playing - and looking pianos ever crafted. Although today's new Steinways are rarely seen outside of their 'traditional' more modern design, expert restoration work allows musicians and appreciators of fine art the chance to experience the characteristics that have made vintage art case pianos so treasured. Below are several videos we have produced highlighting the work of the craftsmen and technicians here at Chupp's Piano Service, Inc.

Steinway & Sons Model A-3 Grand Piano #188826 - Quarter Sawn Oak, Sketch 380 Cabinet.

Covered in a beautiful Quarter Sawn Oak veneer, this rare Steinway was built in 1917. Fully rebuilt by us this piano features a new solid spruce soundboard, new hard rock maple pinblock, a fully rebuilt action and much more. Quarter Sawn Oak was rarely utilized on Steinway grand pianos. This instrument is currently featured at our Goshen, IN. Piano Showroom alongside a number of other 'Crown Jewel' style grand pianos. Read More

Steinway Model S vs. Model M Pianos

Steinway Model S vs. Model M Pianos

At Chupp’s Pianos, it’s our goal to help you find the piano that fits your wants in terms of tonality and resonance. We’re proud to offer a wide variety of pianos of all types, from Steinway restored pianos to pre-owned Yamaha pianos. A piano can be quite an investment so we want you to be equipped with all the information necessary for you to make an educated decision on which one is the best for you. That’s why we’ll always be here to help you make the right choice. For your convenience, we’d like to give you a quick rundown of two of our more popular pianos, the Steinway Model S and the Steinway Model M. Both are small grand pianos and are the smallest of the company's 'baby' grand pianos. Because of their manageable size, these have become the preferred Steinway models for a number of smaller venues and personal piano owners.

Steinway Model S

At 5’1” (155 cm), the Steinway Model S is the smallest of the Steinway grands. This design was introduced in the 1930s with the goal of inviting the majesty of the Steinway sound into just about any area, no matter how small. The smaller size and lower cost of this piano are considered to be the Steinway company's savior during the financial hardships of the Great Depression. It's main advantage is its small size. This model is perfect for those who want the grand feel of a Steinway piano, but don’t have the room in their house for a larger instrument. While the sound is excellent for a model of its small stature, it doesn’t quite match the tonal quality of longer pianos. Although the Read More
Steinway & Sons Concert Grands - Why Does Steinway Dominate the Concert Market? - The Piano War

Why has Steinway & Sons Dominated the Concert Market?

Question: "It seems like I see Steinway pianos on stage all of the time. Why has Steinway & Sons dominated the concert market?"
Although Steinway & Sons Concert Grand Pianos currently rule almost all of today’s concert stages throughout the world, it wasn’t always this way. Even today, competitors fight hard to place their pianos on performance stages. With over 90% of concert pianists performing today on Steinway pianos, it is easy to forget that this company was once a small upstart fighting for their position within the massive North American piano market.

The Marketing | Steinway’s Prowess

Steinway & Sons has mastered the art of marketing. That is not to say they have not or do not continue to make quality products. Rather, they were the piano company who mastered both the art of piano building and the cut-throat world of advertising. During their early history, there were numerous high-end piano makers all competing for the ever growing piano market. Names such as Chickering, Knabe, Weber, Mason & Hamlin and Steinway were in an ever ongoing battle to become THE best in the industry. William Steinway, Henry E. Steinway’s son gets much of the credit for Steinway & Sons’ business and marketing prowess. Having high caliber pianists choose your piano over others was seen as being highly prestigious and influential. Thus, the Steinway Artists program was birthed coupled with the company’s bank of concert instruments. Read More
Hands on Piano | Holiday Christmas Piano Music

Christmas Piano Video Roundup – Holiday Piano Music

December 2016 | Christmas Music Video Highlights

The holiday season is here! Below are a number of videos we have produced, featuring Christmas music. Enjoy!

"Have Yourself a Merry Little Christmas" played on a vintage Steinway Model O Grand Piano by Benjamin Rogers. This classic Christmas song was written by Hugh Martin and Ralph Blane. The piano was built in 1918 at the New York Steinway Factory and features a figured African Flame Mahogany cabinet. It is currently awaiting purchase or restoration at our New Paris, IN. Rebuilding Facility.

Philip performing 'Carol of the Bells' on an Art Case 1917 Steinway & Sons Model B Grand Piano. [George Winston arrangement.] Carol of the Bells was written by Ukrainian composer Mykola Leontovych in 1914. The piano was built during the height of the golden age of piano manufacturing and features a rich, Circassian Walnut cabinet in a Louis XV style. Art Case pianos like this represent the very finest in piano craftsmanship.

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The Three Steps of Steinway Piano Restoration | Infographic

Three Main Steps of Steinway Grand Piano Restoration

The art of piano restoration is more than simply swapping parts. The definition of rebuilt (amount of work actually done on the piano and the associated quality) varies a lot in the industry. Premium brands like Steinway and Mason & Hamlin are among the pianos most likely to warrant an extensive restoration. This infographic touches on some of the basics that go into a full, Steinway piano restoration. Scroll through the handy infographic to learn more about the rich history and work that goes into the restoration of vintage pianos. [Click the infographic to expand.] Read More

Piano Restoration Desktop Wallpapers

 Free Desktop Backgrounds from Chupp's Pianos | Winter 2016

We've designed a few computer desktop backgrounds for our use here at the shop and thought we would share some of them with you. All of these are 1920 x 1080. You can click on either the download link or the photo itself to open a larger version of the desktop background. After doing this right click, and save to your computer. desktop-wallpaper-chupps-piano-service-logo

Download Gold Logo Desktop Background

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Steinway Model D Grand Piano #52626 - Brazilian Rosewood - Victorian Art Case Steinway Grand

History of Art Case Steinway Model D Grand Piano #52626

Steinway Model D Grand Piano #52626 | A Beautiful Past For A Beautiful Piano

There’s an old saying, “If these walls could talk, they’d tell you a story or two.” A concert grand piano from Steinway & Sons will last for generations and over time they accumulate a rich and beautiful history. As one of the greatest piano manufacturers in the world, Steinway pianos are used in venues and by musicians across the globe. Over time, these pianos will see their fair share of usage, and pass through many hands. At Chupp’s Piano Service, we specialize in restoring these beautiful pianos back to playing perfection, and today, we want to shine a little spotlight on a beautiful piano that we are proud to feature - Steinway Model D Grand Piano #52626.

The Origin of the Modern Concert Grand

In 1884, a major step forward occurred in the development of the mature concert grand piano- the Model D. The then new Model D was designed and created by incredibly talented craftsman C.F. Theodore Steinway. This new design was the first Steinway Grand to feature a double cupola plate. It featured a 20 note bass section, was overstrung, had a continuous soundboard bridge, and a bent rim case construction. These pianos featured agraffes from notes 1-35 and a capo d’astro bar from notes 36-88. Measuring 8’10” in length with 7 ¼ octaves, these pianos are an essential piece of the piano development puzzle.

“Style D has an entirely new interior construction with double cupola steel frame and continuous ring bridge. The improvement in power and sonority of tone is simply marvelous.” – William Steinway, September 1, 1884.

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Refinished vs. Refurbished vs. Restored Pianos

Refinished vs. Refurbished vs. Restored Pianos | What’s the Difference?

Question: "I am looking to purchase a piano. As I've gone through various websites I've noticed the terms 'restored', 'refurbished' and 'refinished.' What is the difference between these terms?"

With numerous individuals and businesses within the worldwide piano industry, the terms ‘restored’ or ‘refurbished’ gets thrown around quite a bit. This can lead to a bit of confusion over the actual condition of the piano in question and what each term actually means. We can’t speak for other businesses or piano technicians, however below you will find the definitions we use for these various terms.

Piano Refinishing

Cosmetic Restoration: The refinishing of a piano is purely cosmetic. This is done to refresh the instrument and return a like new look and feel to the exterior of the piano cabinet. When we refinish a piano we utilize the finest materials and workmanship to ensure a premium, like new finish. We utilize closed pore, hand rubbed lacquer finishes over the quicker sprayed-only method. This ensures a finish with optimum clarity and one that is more easily repairable in the future. [Read more about the piano refinishing process.] Refinishing the piano cabinet is a normal part of our extensive piano restoration process. We may also refinish a piano that is in very good mechanical and interior condition but needs to be cosmetically refreshed to make it retail ready. Often refinishing will also be coupled with the refurbishing of a piano. Although it does not affect the actual mechanical function of the piano, obviously aesthetics count toward your overall enjoyment and the value of the piano.

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Steinway Artist John Mortensen of Cedarville University Selects Instruments from Chupp’s Pianos

Dr. Mortensen on his experience with Chupp's Piano ServiceDr. John Mortensen, Steinway Artist | Chupp's Piano Service, Inc.

Chupp's Piano Service regularly gets the opportunity to work with top University music programs and faculty. We recently completed delivery of several premium, fully restored Steinway Grand Pianos to Cedarville University in Cedarville, Ohio. This included a rare Steinway Model C, a Steinway Model L and a concert level Steinway Model D Grand Piano for the University's performance hall. [Which appropriately enough, features a soundboard made of unique Western Red Cedar.]

Dr. John Mortensen oversees the over 60 pianos utilized by the music department. An incredibly accomplished pianist, academic and overall musician, Dr. Mortensen is also an official International Steinway Artist. His writings appear in International Piano, Clavier, College Music Symposium, Piano Pedagogy Forum, and American Music Teacher. He was kind enough to write the following testimonial about his experience working with us to secure top quality instruments for the university.

The Steinway is the finest piano in the world, deserving not only elite artists to play it but also elite technicians to care for it. Dennis Chupp is just such a craftsman. A Master Technician trained at the Steinway Factory in New York, he received personal coaching from former Steinway head Service Technician Fred Drasche and has collaborated with the nation's leaders in the field of piano technology. His company, Chupp's Piano Service, specializes in re-manufacturing and repair of vintage pianos, bringing glorious new life to instruments which had fallen silent through the ravages of age, damage and neglect.
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Restored Steinway Model D Concert Grand Pianos - Chupp's Piano Service, Specializing in Restored Steinways

Why Buy A Restored Steinway Piano?

Top 3 Reasons Why You Should Purchase a Restored Steinway Grand Piano

Question: “I have read a lot about vintage Steinways vs. new. Why should I consider purchasing a restored Steinway over a new one?"

Here at Chupp’s Pianos, we often receive questions related to the differences between new and restored Steinway & Sons Pianos. After talking to our clients about the benefits and drawbacks of each type of piano, these conversations often lead up to the ultimate question: “Should I buy a new Steinway, or a vintage restored Steinway piano?” At the end of the day, we often find that finding a second home to a restored piano is the best way to go. Restored pianos are excellent musical investments that are often superior to brand new pianos. The workmanship during the 'golden era' of piano manufacturing was truly standard setting. Below you’ll find the top 3 reasons considering a restored Steinway & Sons piano might be in your best interest over a new one.

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Steinway Model M Grand Piano | Midwest Restored Steinways

Ohio Pianist Selects Restored Steinway M from Chupp’s Pianos

Kevin Vietmeier On His Golden Era Restored Steinway

Recently we were able to fully restore a golden era Steinway & Sons Model M Grand Piano for pianist Kevin Vietmeier. We were all very pleased with the tone and touch of the finished instrument. He was kind enough to leave a five star Google Review for us which we have reprinted below.
"After searching for a grand piano in Pennsylvania and Ohio (including official Steinway stores), I stumbled across Chupp's and drove out to play a Model M they had on sale. The owner, Dennis, was extremely patient and walked me through his restoration facility explaining the entire process of restoring a vintage Steinway. After playing some of their fully restored pianos, I was greatly impressed and decided to purchase a 1923 Model M and have them do a complete restoration.   Dennis and Tim were both upfront and honest with me throughout the entire process, and in the end I got a beautifully restored Steinway with the gorgeous tone I was expecting and unfortunately not hearing when playing brand new Steinways at other stores. I have had two technicians play the piano, and both were astounded at the excellent workmanship put into this instrument.

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VIDEO: The Story of a Steinway Grand Piano Restoration

A Look At The Steinway Piano Rebuilding Process

A little over a year ago we released the short documentary "The Garage Piano: The Story of a Steinway." Since then it has been viewed well over 10,000 times on Facebook and YouTube. This production details just some of the extensive work that goes into each one of our fully rebuilt Steinway pianos. If you haven't seen it yet, be sure to take the time to learn a bit more about the piano rebuilding process.
This is the story of the restoration of a Steinway & Sons Grand Piano. This instrument was left alone and neglected in a garage for over 20 years. This short documentary follows the rebuilding process and tells the story of the piano's full restoration and rebirth. From cosmetic details like replacing the keytops to extensively restoring the piano action and refinishing the satin ebony cabinet, this piano documentary shows the work that goes into returning a vintage New York Steinway to its former glory. The art of piano rebuilding is truly art you can feel!
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Steinway Model A3 Grand Piano | Quarter Sawn Oak - Fully Restored Crown Jewel Grand Piano

Featured Piano: 1917 Steinway Model A3 ‘Stretch A’ Grand Piano

Fully Rebuilt Steinway Model A3 Grand Piano | Very Rare Quarter Sawn Oak

The golden era of piano manufacturing saw high quality and continued innovation become the standard within the industry. Over 300 piano manufacturers in the United States alone competed to craft the best pianos possible. One of the most unique and well designed instruments during this period was the Steinway Model A-3 Grand Piano. These 6' 4 1/2" grand pianos are some of the finest pianos ever produced by the Steinway & Sons Company. Steinway Model A3 #188826 was built in 1917, during the peak of the company's golden era. This particular instrument is special not just for its amazingly well crafted scale design but for its rare cabinet woodwork as well. This piano features a very rare and unique quarter sawn oak cabinet. Used extensively in the past it is more labor intensive and expensive to produced. It is quite rare to find Steinway grand pianos with this desirable grain pattern.

A Rare Favorite

The Steinway Model A-3 has long been a favorite scale design of piano technicians and professional musicians. Discontinued in 1945 due to the competition it created for the larger and pricier Steinway Model B, the Model A-3 is a rare instrument well deserving of the respect it receives. The Model A-3 has become one of our favorite Steinway scale designs and we are proud to feature several of these vintage instruments in our facilities today. Read More

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