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Steinway & Sons

1991 Steinway & Sons Model B Grand Piano - Interior - #520111

“I very much appreciated their ‘no pressure’ approach” – Pianist Selects Steinway Model B from Chupp’s Piano Service

Testimonial - "Dennis and Tim are honest, open, and meticulous professionals, and I'll certainly consider them for any future pianos needs."

Working with customers and helping them select the piano that is right for them is always one of the most exciting parts of a workday! We were recently fortunate enough to work with John and help him select a Steinway & Sons Model B for his personal use. We always strive to provide our clients with as much time as they need in our showroom in order for them to make an informed decision on their piano preference. He was kind enough to send in a testimonial letter about the piano and his experience working with Chupp's Piano Service. We wish him many happy years of musical enjoyment! Read More
Steinway Action Restoration | Piano Action Regulation Tools - Chupp's Pianos

When History is Played Personal – A Few Things to Consider When Restoring The Family Piano

Much has changed since Bartolomeo Cristofori's invention, known today as the piano, first rang out its first notes. Well over 300 history-filled years have passed since then. However, one thing has not. The power of music has brought families together over, and over again. The piano has found its way into the center of the musical world, not just professionally, but in the personal lives of countless throughout the world. Eight-eight (on average) keys. An unlimited number of memories. It is no wonder that many have begun to consider what will become of their family's heirloom piano. In this article, we wish to present realistic options regarding the repair/restoration of the family piano. Read More

“We are enjoying our new piano every day.” – Family Purchases Steinway Model B from Chupp’s Piano Service

Testimonial - "Being able to play such a wide variety of examples (5) of the specific model we preferred to purchase gave us additional confidence in our decision."

Working with customers and helping them select the piano that is right for them is always one of the most exciting parts of a workday! This family was seeking to purchase a Steinway & Sons Model B for their son. Our team worked with the family in selecting a Model B out of a broad selection of instruments that varied in age and characteristics. They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. We wish them many happy years of musical enjoyment! Read More
Hamburg Steinway & Sons Model B Grand Piano #512401 - Polished Black Ebony Cabinet - Hamburg Steinway Piano - Hamburg Factory

“Everything was just as described – the regulation, the pristine quality of all parts, the finish of the exterior.” – Chupp’s Pianos Testimonial

Testimonial - "I never anticipated that I would actually purchase a grand piano without having played it in person first."

We are always excited to assist our customers in finding the piano that fits their wants and needs the best. Often, this includes the selection of a piano by a client who lives well outside of our local region. The team here at Chupp's Pianos was recently fortunate enough to be able to provide a beautiful Steinway & Sons Grand Piano to one of these national customers. We worked with them via email, phone, and video call to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. We wish them many years of musical enjoyment! Read More

Testimonial: “It is my dream piano come true.”

"The fit and finish of the case makes the 80 year old piano look like it was freshly minted from the factory..."

In the business of restoring and selling pianos, recommendations and reviews from our friends and clients is always a great encouragement. One of the things that we assist with quite often, is the selection of a piano by a client who lives well outside of our local Northern Indiana region. The team here at Chupp's Piano Service was recently able to provide a beautiful Steinway & Sons Grand Piano to one of these customers. We worked with Randall via email and phone to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! Randall was kind enough to send in a letter about the piano and his experience working with Chupp's Pianos. Read More
Steinway & Sons - Interoffice Memorandum - William T. Steinway - Trip to Hamburg Factory

The Hamburg Steinway Factory – A Historic Report of Differences – ft. Excerpts from a Rare Report by William T. Steinway

An Historic Glimpse Into the 70's Hamburg Steinway Factory

Hamburg Steinway & Sons FactoryOne of the most unique parts of the Steinway story, is the tail of two factories. Although with a name like Steinway (originally Steinweg), one could not be blamed for initially thinking that Steinway & Sons is a German company, transplanted to the United States. In fact, that is almost reversed. Founded in 1853 in the city of New York,Steinway & Sons was the brainchild of German immigrant Henry E. Steinway. Launching his new piano business into one of the most cutthroat and competitive businesses of his day, Henry and his offspring would quickly grow the company into one of the powerhouses of modern day music. As demand increased in the United States, demand increased overseas as well. The decision was made to open a factory overseas and the Steinway name returned to Germany - the City of Hamburg, to be exact. In 1880, C.F. Theodore and William Steinway founded the Hamburg Steinway Factory. A wholly owned venture, this new factory allowed them to avoid high import tariffs and allowed for easier distribution of their newly built pianos throughout the European market. Today, the Hamburg division continues to serve this purpose and most of the countries outside of North America are supplied with instruments crafted in Hamburg. Here in the United States, Hamburg Steinway pianos are often viewed as more 'exotic' and are known to posses a different tonal quality when compared to their New York factory brethren. Read More

Set A Virtual Piano Selection Appointment! – Chupp’s Piano Service Showroom


FIND YOUR DREAM PIANO – FROM YOUR COUCH!

During this unprecedented time, we are still able to assist you in your search for your dream piano! Via phone, Facetime, Skype or email, a member of the Chupp’s Pianos team can take you on a virtual journey through our showroom selection of premium rebuilt Steinway & Sons and new Kawai pianos. Interested? Call us at 888-831-5820 or connect with us via our contact form below.…

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Steinway & Sons Logo, Piano Keys -Steinway Model B #237578

“Chupp’s (Pianos) offers a winning value proposition that few can match.” – Testimonial

Testimonial - Long-Distance Client Finds Their Dream Steinway 

One of the things that we assist with quite often, is the selection of a piano by a client who lives well outside of our local region. The team here at Chupp's Pianos was recently fortunate enough to be able to provide a beautiful Steinway & Sons Model B Grand Piano to one of these customers. We worked with them via email and phone to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. Read More
1906 Steinway & Sons Model B Grand Piano #123282 - Plate Cooling Holes on Plate

Why Should I Buy A Bigger Grand Piano & Other Frequently Asked Questions

Why should you consider springing for a larger piano? What do the pedals on a Steinway piano do? What about a 'free' upright piano? In today’s blog post, we cover a few of the piano-related questions we receive here at Chupp’s Piano Service.

What Is The Benefit of a Large Grand Piano?

Besides the amazing focal point that a large grand piano can give any room, there are a number of benefits that come with the purchase and use of a large grand piano over their smaller cousins. The first benefit you may notice when you begin to play is the superior level of control many large concert grands provide. Much of this can be traced back to the longer key sticks. What is a piano keystick? Traditionally crafted from a premium pine or spruce, the long wooden keys are capped with a keytop. (It is important to note that a piano key extends in length far beyond the small part at the front that is touched by the pianist.) Pianos of yesteryear boasted keytops of genuine ivory and ebony. Today, the most common materials are high-grade plastics and polymers. These materials are more environmentally friendly and less prone to cracking or yellowing. The larger key bed and action cavity space in a concert grand gives enough room for the length of the keys to be extended to their optimum length. The longer piano keys allow for greater precision and control over each note. Read More

A Political Note… Steinway Pianos in the White House

White House Steinways - Since 1903

1600 Pennsylvania Ave in Washington, D.C. The home of the President of the United States... and multiple pianos? Like other countries, music is rooted in American history, so it is no wonder that pianos of various makers have found their way into one of the world's most well known political residences. Since 1903, the showpiece grand piano in the White House has been a Steinway Model D. Read on for more!

The Current Piano - Steinway #300000

Steinway & Sons recognized the honor, prestige, and yes, marketing value that came with having their instrument reside in the home of the President of the United States. The most well-known piano in the White House is a 1938 Steinway & Sons Art Case Model D Concert Grand #300000 veneered in mahogany. Resting on legs resembling American Bald Eagles, this piano features motifs depicting traditional American music. Read More
Steinway & Son Model D Keys

Why Are My Piano Keys Sticking & Other Frequently Asked Questions

Why are my piano keys sticking? Can I move my piano myself? Why is refinishing my piano so expensive? In today’s blog post, we cover a few of the piano-related questions we receive here at Chupp’s Piano Service.

Why Are My Piano Keys Sticking?

Behind each ivory, ebony or plastic topped key stick resides almost every moving part in a piano. All of these moving parts creates the potential for annoying sticking and binding, causing notes not to function. There are a number of reasons this may occur and can usually be quickly diagnosed by a qualified piano technician. Here are a few of the most common reasons.

  • Debris. The gaps between the keysticks allow for small debris to fall between them. Over time, this can cause keys to bind together. Each key pivots on metal pins. If the rail pins become dirty or filled with debris, this can cause keys to feel sluggish. With a grand piano, pencils and similar items can often fall between strings and into the piano's action. (This author has dealt with that a time or two on his personal piano...) The fix for this usually involves removing the action stack or keys to get to the issue, removing any junk and thoroughly cleaning the action. If possible, keep small items stored away from where they could accidentally fall into the piano's action cavity or between the key sticks.
  • Humidity swings can cause wooden key sticks and action parts to expand and shrink, causing parts to bind. We highly recommend that you take steps to control the humidity levels within and around your piano. The best way to do so is to invest in either a whole room or whole house humidification control system. As a nice side benefit, this will also greatly increase the comfort level of your home. We also recommend the consideration of a Dampp Chaser Piano Life Saver System installed directly onto the piano. The combination of these steps will ensure that you receive the longest service and most enjoyment out of your musical instrument.
  • Broken parts. There is a chance there may be broken action parts which are keeping your piano from functioning. Lost screws, flattened knuckles, broken wippens. These are just a few of the issues that may be causing your piano keys to jam or not return properly. Again, this would be an issue for your piano technician to diagnose and repair.
There are obviously a few more reasons beyond this list that your keys may be sticking. The good news is that virtually any of these issues can be checked out by your piano technician during your regularly scheduled piano tuning. 

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Steinway family leadership in the ancestor room

New York Steinways vs. Hamburg Steinways – a Tail of Two Factories

Steinway & Sons New York and Hamburg | What's the Difference?

Question: “What's the difference between Steinway pianos built at the company's New York Factory and their Hamburg Factory?"

An American Company

While Charles Dicken's novel A Tale of Two Cities dealt with the cities of Paris and London, this comparison deals with New York and Hamburg. Specifically, their shared role as the home for Steinway & Sons pianos. This unusual situation has resulted in key differences between the American and European variants of these legendary musical instruments.

Contrary to the belief of some, Steinway & Sons is not a European company and have always been an American company first and foremost. Founded by German immigrant Henry E. Steinway, the New York-based company grew quickly from its modest founding in 1853 to quickly become the leading piano maker in North America. This led to increased demand for their products in both the United States and around the world. As this demand for pianos grew, the decision was made to open a factory overseas and the Steinway name returned to Germany - the City of Hamburg, to be exact.

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Piano Action Restoration & Regulation - Action Analysis - Chupp's Piano Service, Inc.

Excerpts from “The Other Masters of the Keyboard” – The Unsung Heroes of the Concert Stage

"Beauty cannot be measured, you see. It must be perceived."

The following paragraphs are taken from an article by Lili Földes entitled The Other Masters of the Keyboard. Through the experience of being married to a concert pianist (Andor Földes) and the keen eye of a journalist, Mrs. Foldes pulls back the curtain on the unsung artists of the keyboard - and the rest of the instrument we know as the piano. Read More
Steinway & Sons Logo, Piano Keys -Steinway Model B #237578

“…work was first class – one of the finest restorations.” – Google Reviews of Chupp’s Piano Service

"We can’t believe what a beautiful instrument it is; exactly as represented"

Recommendations and reviews from our friends and clients is always a great encouragement. Read on to view two recent reviews left on our Google Business listing. Thank you to Franklin and Diana for your kind words!
"We purchased our piano from Chupps in 2003 and it has been one of the best purchases we have ever made. We really had to save to buy and restore the Steinway B, but Dennis Chupp patiently helped us to find exactly what we were looking for and he restored it to perfection.   The cost was less than what others had quoted us and the quality of Chupp's work was first-class. Our piano tuner (who is quite noted herself) said it is one of the finest restorations she has seen. She loves voicing and tuning our Steinway.
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Art Case Steinway Model A-2 Grand Piano in Home - Chupp's Piano Service - Restored Pianos for Sale

Steinway Piano Provided to Little Rock, AR Clients by Chupp’s Pianos

Little Rock, AR Clients on their Chupp's Piano Service Vintage Steinway Grand Piano

We were recently fortunate enough to be able to provide a beautiful vintage Steinway & Sons Grand Piano to Sam & Kim Vallery of Little Rock, Arkansas. They were kind enough to send in a testimonial about the piano they purchased from us along with some beautiful photos, which we have included below.

"What a delightful experience it was to come and see your pianos. We had scoured our area (Little Rock) in search of the perfect piano for me, but were left disappointed. We then hit the road. We ended up in Elkhart IN, visited several stores, and saved the best for last. Dennis gave me free rein to play whatever piano I wanted. No pressure, no time frame.
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