Testimonial – “Dennis and Tim are honest, open, and meticulous professionals, and I’ll certainly consider them for any future pianos needs.”
Working with customers and helping them select the piano that is right for them is always one of the most exciting parts of a workday! We were recently fortunate enough to work with John and help him select a Steinway & Sons Model B for his personal use. We always strive to provide our clients with as much time as they need in our showroom in order for them to make an informed decision on their piano preference. He was kind enough to send in a testimonial letter about the piano and his experience working with Chupp’s Piano Service. We wish him many happy years of musical enjoyment!
I recently purchased a piano from Chupp’s and was very happy with the experience. Dennis and Tim Chupp are highly knowledgeable, skilled, and friendly, and they have a world-class inventory of outstanding pianos.
One facet of purchasing a piano through Chupp’s that I very much appreciated was their “no pressure” approach: I arranged a showing in advance (outside of their normal hours, for which they were very accommodating), and when I arrived, they greeted me, showed me around the facility, and then “turned me loose” in the showroom, where I could play any piano, for as long as I’d like. In stark contrast to some other locations where the sales representatives may “hover,” Tim and Dennis spent the time working on restorations in another room, so I truly had the showroom to myself. I really appreciated having the time to try each of their pianos, and to think through which one was the right one for me, without the pressure of a sales representative following me around.
Once I had selected a piano, Tim and Dennis walked me through the whole process, from paperwork to delivery, and they patiently addressed all of my questions and concerns. After I left, Tim maintained constant communication until the piano was in my home. I am very happy with my purchase.
Dennis and Tim are honest, open, and meticulous professionals, and I’ll certainly consider them for any future pianos needs.
– John L.
About Us: Since 1975, Chupp’s Piano Service, Inc. has been specializing in the full rebuilding and restoration of vintage grand pianos. Located in the heart of Northern Indiana, our work has grown to become the preferred choice of numerous concert venues, institutions, and pianists around the world. We understand the nuances and exacting precision needed to ensure a piano that is truly tailor-made for your tastes and playing preferences.
Founded by Master Piano Technician Dennis Chupp, our team is made up of top piano specialists. Our work continues to be executed with a focus on the piano as a musical instrument foremost in mind. From pianos destined for a loving home to those crated for the concert stage, we strive to complete the finest work possible. For more information about our craft, feel free to get in touch with us via email or phone. If you are seeking a piano that has already been restored, our facility in New Paris, Indiana features one of the largest selections of fully restored Steinway & Sons pianos anywhere in the Midwest. Click to view our selection of premium restored Steinway & Sons Grands, Pre-Owned Yamaha, and many other fine pianos.
Piano Service & Restoration Since 1975 | Restored Steinway & Sons Grand Pianos | New Kawai Pianos & More
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