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Chupp’s Piano Service

Upright vs. Grand Piano - Chupp's Piano Service

What’s the Difference Between an Upright or Grand Piano & Other Frequently Asked Questions

Is there really a big difference in performance between the design of an upright or grand piano? The short answer is, yes! When Bartolomeo Cristofori developed the first pianoforte, his design was most similar to the harpsichords of his day. This saw the instrument laid out in a horizontal (or grand) fashion. It could be said that the grand piano is the default design for the instrument. Beyond the differences in aesthetics, there are several key areas in which the vertical and horizontal designs separate. Read More
1991 Steinway & Sons Model B Grand Piano - Interior - #520111

“I very much appreciated their ‘no pressure’ approach” – Pianist Selects Steinway Model B from Chupp’s Piano Service

Testimonial - "Dennis and Tim are honest, open, and meticulous professionals, and I'll certainly consider them for any future pianos needs."

Working with customers and helping them select the piano that is right for them is always one of the most exciting parts of a workday! We were recently fortunate enough to work with John and help him select a Steinway & Sons Model B for his personal use. We always strive to provide our clients with as much time as they need in our showroom in order for them to make an informed decision on their piano preference. He was kind enough to send in a testimonial letter about the piano and his experience working with Chupp's Piano Service. We wish him many happy years of musical enjoyment! Read More
Steinway Action Restoration | Piano Action Regulation Tools - Chupp's Pianos

When History is Played Personal – A Few Things to Consider When Restoring The Family Piano

Much has changed since Bartolomeo Cristofori's invention, known today as the piano, first rang out its first notes. Well over 300 history-filled years have passed since then. However, one thing has not. The power of music has brought families together over, and over again. The piano has found its way into the center of the musical world, not just professionally, but in the personal lives of countless throughout the world. Eight-eight (on average) keys. An unlimited number of memories. It is no wonder that many have begun to consider what will become of their family's heirloom piano. In this article, we wish to present realistic options regarding the repair/restoration of the family piano. Read More
The Goshen Theater - Goshen, Indiana - Theater Marquee - Chupp's Piano Service

Producing Music | Chupp’s Pianos supplies Grand Piano for Album Launch Concert at The Goshen Theater

Local musician Abbie Thomas of Goshen required the use of a piano for her debut album launch concert. Held on June 12th at the historic Goshen Theater, this event promoted her album and kicked off her tour schedule. Our logistics team arranged for and executed the delivery of a fine Kawai Grand Piano for use during the concert. Chupp's Piano Service is pleased to partner with and support local artists in the creation of wonderful music! Below are a few photos showing the delivery of the piano to the beautiful venue. Read More
Abbie Thomas - Chupp's Piano Service Performance Video Shoot

LIVE from the Showroom – “Seven Nation Army” // Live Cover @Chupp’s Piano Service, Inc.​// Abbie Thomas // The White Stripes

"I'm beyond thrilled to have partnered with @Chupp's Piano Service, Inc.​ to kick off my live performance "location series" with a cover of "Seven Nation Army" by @The White Stripes​. Two of my favorite musician friends to play with joined in, too! Johnny Smith played the Djembe (and handled our sound recording!), and Cameron Tomasbi on electric guitar. This is part 1 of a series of 3 that we filmed at Chupp's Showroom. The next two videos will be original songs from my upcoming album, "Who I Am", that debuts on June 11, 2021. Subscribe to my channel if you would like to check out parts 2 & 3. To learn more about the upcoming album, head to my website, www.abbiethomasmusic.com. Chupp's Piano Service has been taking care of my 5'3" Pramberger for many years. I'm beyond thankful they were excited to be part of this project! They provided a restored 1928 Steinway for this video series, and I've never played a more beautiful instrument (or even feel worthy to play it!)" - Abbie Thomas Read More

“We are enjoying our new piano every day.” – Family Purchases Steinway Model B from Chupp’s Piano Service

Testimonial - "Being able to play such a wide variety of examples (5) of the specific model we preferred to purchase gave us additional confidence in our decision."

Working with customers and helping them select the piano that is right for them is always one of the most exciting parts of a workday! This family was seeking to purchase a Steinway & Sons Model B for their son. Our team worked with the family in selecting a Model B out of a broad selection of instruments that varied in age and characteristics. They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. We wish them many happy years of musical enjoyment! Read More
Hamburg Steinway & Sons Model B Grand Piano #512401 - Polished Black Ebony Cabinet - Hamburg Steinway Piano - Hamburg Factory

“Everything was just as described – the regulation, the pristine quality of all parts, the finish of the exterior.” – Chupp’s Pianos Testimonial

Testimonial - "I never anticipated that I would actually purchase a grand piano without having played it in person first."

We are always excited to assist our customers in finding the piano that fits their wants and needs the best. Often, this includes the selection of a piano by a client who lives well outside of our local region. The team here at Chupp's Pianos was recently fortunate enough to be able to provide a beautiful Steinway & Sons Grand Piano to one of these national customers. We worked with them via email, phone, and video call to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. We wish them many years of musical enjoyment! Read More

Testimonial: “It is my dream piano come true.”

"The fit and finish of the case makes the 80 year old piano look like it was freshly minted from the factory..."

In the business of restoring and selling pianos, recommendations and reviews from our friends and clients is always a great encouragement. One of the things that we assist with quite often, is the selection of a piano by a client who lives well outside of our local Northern Indiana region. The team here at Chupp's Piano Service was recently able to provide a beautiful Steinway & Sons Grand Piano to one of these customers. We worked with Randall via email and phone to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! Randall was kind enough to send in a letter about the piano and his experience working with Chupp's Pianos. Read More

Set A Virtual Piano Selection Appointment! – Chupp’s Piano Service Showroom


FIND YOUR DREAM PIANO – FROM YOUR COUCH!

During this unprecedented time, we are still able to assist you in your search for your dream piano! Via phone, Facetime, Skype or email, a member of the Chupp’s Pianos team can take you on a virtual journey through our showroom selection of premium rebuilt Steinway & Sons and new Kawai pianos. Interested? Call us at 888-831-5820 or connect with us via our contact form below.…

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Steinway & Sons Logo, Piano Keys -Steinway Model B #237578

“Chupp’s (Pianos) offers a winning value proposition that few can match.” – Testimonial

Testimonial - Long-Distance Client Finds Their Dream Steinway 

One of the things that we assist with quite often, is the selection of a piano by a client who lives well outside of our local region. The team here at Chupp's Pianos was recently fortunate enough to be able to provide a beautiful Steinway & Sons Model B Grand Piano to one of these customers. We worked with them via email and phone to ensure they received an instrument that met their expectations. Our network of expert piano delivery specialists allows us to deliver across the entire country - and even overseas! They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. Read More

North Carolina Family Purchases Grand Piano from Chupp’s Piano Service – Testimonial

North Carolina Family on their Chupp's Pianos Kawai Grand

We were recently fortunate enough to be able to provide a beautiful Kawai Grand Piano to a family in North Carolina. They were kind enough to send in a testimonial about the piano and their experience working with Chupp's Piano Service. It is always a joy to be able to help pair up a 'perfect piano' to a new home!
If you haven’t watched Chupp’s video, “The Garage Piano,” I encourage you to do so. This video showed me Mr. Chupp’s integrity and the heart of this family business, and I immediately knew that I wanted them to rebuild my circa 1891 grand piano. I contacted them right away via their website. Tim Chupp called me back, and we discussed the rebuilding process and the costs involved.
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A Political Note… Steinway Pianos in the White House

White House Steinways - Since 1903

1600 Pennsylvania Ave in Washington, D.C. The home of the President of the United States... and multiple pianos? Like other countries, music is rooted in American history, so it is no wonder that pianos of various makers have found their way into one of the world's most well known political residences. Since 1903, the showpiece grand piano in the White House has been a Steinway Model D. Read on for more!

The Current Piano - Steinway #300000

Steinway & Sons recognized the honor, prestige, and yes, marketing value that came with having their instrument reside in the home of the President of the United States. The most well-known piano in the White House is a 1938 Steinway & Sons Art Case Model D Concert Grand #300000 veneered in mahogany. Resting on legs resembling American Bald Eagles, this piano features motifs depicting traditional American music. Read More
Steinway & Son Model D Keys

Why Are My Piano Keys Sticking & Other Frequently Asked Questions

Why are my piano keys sticking? Can I move my piano myself? Why is refinishing my piano so expensive? In today’s blog post, we cover a few of the piano-related questions we receive here at Chupp’s Piano Service.

Why Are My Piano Keys Sticking?

Behind each ivory, ebony or plastic topped key stick resides almost every moving part in a piano. All of these moving parts creates the potential for annoying sticking and binding, causing notes not to function. There are a number of reasons this may occur and can usually be quickly diagnosed by a qualified piano technician. Here are a few of the most common reasons.

  • Debris. The gaps between the keysticks allow for small debris to fall between them. Over time, this can cause keys to bind together. Each key pivots on metal pins. If the rail pins become dirty or filled with debris, this can cause keys to feel sluggish. With a grand piano, pencils and similar items can often fall between strings and into the piano's action. (This author has dealt with that a time or two on his personal piano...) The fix for this usually involves removing the action stack or keys to get to the issue, removing any junk and thoroughly cleaning the action. If possible, keep small items stored away from where they could accidentally fall into the piano's action cavity or between the key sticks.
  • Humidity swings can cause wooden key sticks and action parts to expand and shrink, causing parts to bind. We highly recommend that you take steps to control the humidity levels within and around your piano. The best way to do so is to invest in either a whole room or whole house humidification control system. As a nice side benefit, this will also greatly increase the comfort level of your home. We also recommend the consideration of a Dampp Chaser Piano Life Saver System installed directly onto the piano. The combination of these steps will ensure that you receive the longest service and most enjoyment out of your musical instrument.
  • Broken parts. There is a chance there may be broken action parts which are keeping your piano from functioning. Lost screws, flattened knuckles, broken wippens. These are just a few of the issues that may be causing your piano keys to jam or not return properly. Again, this would be an issue for your piano technician to diagnose and repair.
There are obviously a few more reasons beyond this list that your keys may be sticking. The good news is that virtually any of these issues can be checked out by your piano technician during your regularly scheduled piano tuning. 

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Steinway family leadership in the ancestor room

New York Steinways vs. Hamburg Steinways – a Tail of Two Factories

Steinway & Sons New York and Hamburg | What's the Difference?

Question: “What's the difference between Steinway pianos built at the company's New York Factory and their Hamburg Factory?"

An American Company

While Charles Dicken's novel A Tale of Two Cities dealt with the cities of Paris and London, this comparison deals with New York and Hamburg. Specifically, their shared role as the home for Steinway & Sons pianos. This unusual situation has resulted in key differences between the American and European variants of these legendary musical instruments.

Contrary to the belief of some, Steinway & Sons is not a European company and have always been an American company first and foremost. Founded by German immigrant Henry E. Steinway, the New York-based company grew quickly from its modest founding in 1853 to quickly become the leading piano maker in North America. This led to increased demand for their products in both the United States and around the world. As this demand for pianos grew, the decision was made to open a factory overseas and the Steinway name returned to Germany - the City of Hamburg, to be exact.

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Piano Action Restoration & Regulation - Action Analysis - Chupp's Piano Service, Inc.

Excerpts from “The Other Masters of the Keyboard” – The Unsung Heroes of the Concert Stage

"Beauty cannot be measured, you see. It must be perceived."

The following paragraphs are taken from an article by Lili Földes entitled The Other Masters of the Keyboard. Through the experience of being married to a concert pianist (Andor Földes) and the keen eye of a journalist, Mrs. Foldes pulls back the curtain on the unsung artists of the keyboard - and the rest of the instrument we know as the piano. Read More

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